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Anonymous





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Customer Service Executives


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Job ID:

1433675

Location:

Bedford, Bedfordshire, United Kingdom

Salary:

18,500.00 per year
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Job Views:

2

Employment Type:

Full time

Posted:

16.05.2018
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Job Description:

Our client is looking for a permanent, full time sales office administrator to join their team. The team are responsible for the accurate processing of all sales orders which total approximately 2,500 per week.

The role itself will involve
- Dealing with phone calls - both customers placing orders and enquiries
- Processing all sales orders
- Dealing with spares requests and basic returns
- Monitoring the sales inbox
- Working closely with transport and warehouse
- Resolving customers questions
- Maintaining high levels of customer service

•Ensuring all client/customer requests are dealt with completely and to a high standard
•Keeping clients informed of the day to day progress as per the clients requirements
•Ensuring that all issues are highlighted to the relevant Manager/escalation point

Key skills we are looking for in a candidate are

- Ability to multi task
- Good team player
- Good telephone manner
- Computer literate including Microsoft office suite

Experience in a similar role would be preferable